Plan Your Visit.
Everything you need for your time at 450 Mulberry Street: hours, admission, directions, and accessibility.
Tickets
Acceptance of museum policies is required to confirm your tickets.
Buy TicketsTickets
Hours, Holidays & Closures
| Monday | 9 AM – 6 PM |
| Tuesday | Closed |
| Wednesday | 9 AM – 6 PM |
| Thursday | 9 AM – 6 PM |
| Friday | 9 AM – 6 PM |
| Saturday | 9 AM – 6 PM |
| Sunday | 9 AM – 6 PM |
The museum is open on these holidays, though administrative offices are closed.
- Martin Luther King, Jr.'s Birthday
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
We may make adjustments to the holiday calendar as needed.
- New Year's Day
- Easter Sunday
- Thanksgiving Day
- Christmas Eve
- Christmas Day
It is the policy of the Museum to safely and effectively operate its activities and services as scheduled. When emergency situations arise, or when there is inclement weather, the President of the Museum will determine whether or not to keep the Museum open. In the event of inclement weather, he or she may base these determinations on the status of government facilities; in other words, if federal offices are closed, the Museum will be closed.
If the decision is made to close the museum, guests with paid reservations for online tickets will be notified with communication via email or telephone call. The latest and most updated information concerning museum operations due to inclement weather will be found in the homepage alerts.
Directions & Parking
-
Address450 Mulberry Street
Memphis, TN 38103 -
ParkingFree parking is available for museum guests. To enter the visitor lot, turn north on Mulberry Street from G.E. Patterson Avenue. Get directions ↗
-
TransitMATA trolley and several bus routes stop within a short walk, in the walkable South Main Arts District. MATA Transit App ↗
For Every Visitor
- Wheelchair accessible throughout, elevators to all levels
- Complimentary wheelchairs at the front desk
- Assistive listening devices for audio & film
- Large-print and audio gallery guides
- Service animals welcome
- Sensory-friendly hours by request
- Accessible restrooms on every level
- Companion seating in the auditorium
Need an accommodation? Contact us at least 48 hours ahead and our team will help you plan. View full accessibility information.
Visitor Questions
How do tickets work?
Timed tickets are sold online only, with no refunds. Please check in 15 minutes before your time slot. The last ticket is sold at 5:15 PM. Walk-up tickets are offered based on availability, on a standby basis.
How much time should I plan?
A typical visit takes 1.5 to 2 hours. Guests who start within the final hour may have a more condensed experience. Allow extra time for the Legacy Building across the street.
When is admission free?
Tennessee residents receive free admission on Mondays from 3:00 PM until closing, for one adult and up to five children, with a state-issued ID. Free Period Monday is not observed during holidays and special events, and does not apply to groups.
Which holidays are you closed?
The museum is traditionally closed on New Year's Day, Easter Sunday, Thanksgiving Day, Christmas Eve, and Christmas Day. The holiday calendar may be adjusted as needed.
Are you open on other holidays?
The museum is open (administrative offices closed) on Dr. Martin Luther King, Jr.'s Birthday, Memorial Day, Juneteenth, Independence Day, and Labor Day.
What happens in bad weather?
In inclement weather, the President of the museum decides whether to remain open, often following the status of government facilities. If we close, guests with paid online reservations are notified by email or phone, and updates are posted in the homepage alerts.
Where do I start my visit?
Begin at the main lobby on Mulberry Street, where staff will orient you and the self-guided journey opens with the roots of the freedom struggle.
Are guided tours available?
The galleries are self-guided with audio support. Group and school tours can be arranged in advance through our education team. Learn about group visits.
Is the content suitable for children?
The museum opens a dialogue about a history that spans slavery through the modern Civil Rights Movement, and contains sensitive materials that may be troubling to children. Review our Family Guide for ways to discuss these topics with young visitors.
What is the security screening?
All guests are subject to a screening process. Packages, purses, and bags may be inspected. Sharp objects longer than 2.5 inches, weapons, and contraband are not permitted; oversize bags must be checked. Only service animals are allowed.
Is photography allowed?
Photography within the exhibitions is permitted as long as no flash is used. No video is allowed on the museum campus or its interior exhibits without prior authorization. We invite you to share your visit and tag @ncrmuseum.
Why is flash photography not permitted?
Excessive light, including camera flash, can damage some of the museum's delicate textile and document artifacts. Please also be mindful that copyright laws limit the use of archival photos, audio, and footage on display — the museum has license to these images and audiovisuals for exhibition purposes only and cannot grant use rights to others.
Do media need credentials?
Media personnel, photojournalists, and bloggers must be credentialed at least 48 hours in advance. Submit a media request.
Are any of the films inside the museum for sale?
The museum carries the Academy Award–nominated documentary short, The Witness: From the Balcony of Room 306, an excerpt of which is shown in the Memphis exhibit. Other films shown in the museum are not available for purchase, but a variety of items pertaining to the civil rights movement is available in the museum store.
What is the admission fee used for?
The National Civil Rights Museum is a public/private partnership and is operated as a private, non-profit institution. All monies received — admissions, gift shop sales, donations, memberships, and more — go toward the upkeep of the museum and advancing its educational mission through special programs and the work of our staff.
Does the state run the museum?
No. The State of Tennessee owns the Lorraine Motel structure, but the museum is run by a non-profit organization.
Is the museum part of the National Parks Service?
No, but the Tennessee Historical Commission has designated the Lorraine Motel as an historic site.
How do I find the museum in GuideStar or other non-profit reports?
The listing is under the Lorraine Civil Rights Museum Foundation, dba National Civil Rights Museum. The IRS has designated the museum as a 501(c)(3) non-profit.
About the History
Is the museum a tribute to Dr. Martin Luther King Jr.?
Though the museum is located at the assassination site of Dr. King and pays tribute and homage to the legacy of this great leader, it is devoted to the thousands of people who were a part of the entire American Civil Rights Movement.
Did the cars in the courtyard belong to Dr. King?
No, these cars are intended to orient visitors to the time period they are about to enter. Though Dr. King often was driven to Memphis events in a white Cadillac owned by the late local activist and community leader Cornelia Crenshaw, the cars at the museum have no historical significance.
Was the balcony concrete once stained by Dr. King's blood?
Yes. Soon after the tragic shooting of Dr. King, many community members set about to preserve and, in some cases, remove distasteful evidence of the crime. One such effort involved the removal of a concrete square on the balcony with the blood stains from Dr. King. Later, that square was replaced.
Reserve your tickets today.
Keep the doors open
Your membership and support keep these galleries open, free school visits flowing, and the story moving forward.